Your data & deletion
There is no FROM ZERO player account to delete. Local game progress, SDK data and support messages are handled separately.
01. Remove local game progress
Use the game's new-game or reset option to start over. To remove app data from your device, uninstall the app or use the operating system's app-data controls. This can permanently remove your game progress.
Uninstalling an app does not necessarily erase separate device backups. Review iCloud or Android backup settings if you also want to manage those copies. We cannot restore a save that is no longer available on your device or in your own backups.
02. Advertising and analytics data
Deleting a local save does not automatically delete historical data processed by Google AdMob or Firebase Analytics. Advertising and tracking controls in the game and operating system affect the corresponding consent or identifiers; they do not erase all previously processed information.
For questions or requests concerning SDK data, contact us. Google may also provide relevant privacy and data-management tools under its own policies. We will explain what data we can identify and handle; we do not promise deletion of data we cannot associate with a request.
03. Request help or removal of support messages
Email the developer using the link below and describe the request. If it concerns a support conversation, use the same email address you used to contact us so we can find that conversation. We may need information to verify and locate the relevant data.
We handle requests subject to applicable law, including any record-retention requirements. We will explain any limitation that prevents us from fulfilling a request.
Questions about your data?
Contact the developer for help or privacy requests.